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NextReach

Privacy Policy

Effective date: [Effective date]

This policy explains what personal information [Company legal name] collects, why, and the choices you have.

This page is a template awaiting legal review.

1. Who we are

[Company legal name] (“NextReach”, “we”) runs this website and the NextReach service. Our registered address is [Registered address, Pakistan]. For privacy questions, contact [legal@yourdomain.com].

2. Information we collect

When you contact us or create an account on this website, we collect your name, email address and phone number, the content of your messages and any file you attach. When you use the NextReach app, we process the business and contact information you add to your workspace. We also collect basic technical data, such as your IP address, browser type and pages visited, to keep the site secure and working.

3. How we use information

We use your information to answer your questions, provide and improve the service, process payments, send messages you've asked for, keep accounts secure and meet legal obligations. We do not sell your personal information.

4. WhatsApp and Meta

The NextReach service connects to the WhatsApp Business Platform operated by Meta. Messages you send and receive through NextReach are processed by Meta under its own terms and policies. Businesses using NextReach are responsible for having their customers' permission to message them.

5. WhatsApp Status ads

The customer is the controller of their contact data. NextReach processes it on the customer's behalf and, only when the customer uses contact groups in a Status ad, sends hashed phone numbers and emails to Meta under the customer's ad account. Opted-out contacts are never sent, and no contact detail is sent in readable form.

6. Who we share it with

We share information only with service providers that help us run NextReach, such as hosting, email delivery and payment processing, and only as needed for that work. We may disclose information if the law requires it.

7. How long we keep it

We keep personal information only as long as needed for the purposes above, or as the law requires. You can ask us to delete your information at any time.

8. How we protect it

We use reasonable technical and organisational measures to protect your information, including access controls and encrypted connections. No system is perfectly secure, so please tell us at once if you notice anything unusual.

9. Your choices and rights

You can ask to see, correct or delete your personal information, or object to how we use it, by contacting [legal@yourdomain.com]. We will respond within a reasonable time.

10. Cookies

This website uses only the cookies it needs to work, such as remembering your language and keeping you signed in. If we turn on analytics, we will tell you and ask first where required.

11. Children

NextReach is a service for businesses and is not intended for children. We do not knowingly collect information from children.

12. Changes to this policy

We may update this policy from time to time. We will post the new version here with a new effective date, and tell account holders about important changes.

13. Contact us

Questions about this policy? Email [legal@yourdomain.com] or write to [Company legal name], [Registered address, Pakistan].